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Return Policy
Condition: Brand New Wedding Dress, A line Wedding Dress
Fabric: Organza
Details: Handmade High Quality Beading and Appliques
Quality: Fully Boned and Lined in High Quality, all handmade beading without any GLUE
Special: V-neck A line Skirt with Semi-cathedral Train
Color:Ivory ( other colors are also available)
Size: Standard Size or Custom Made Size
Working time: About 20 days
Shipping: EMS ( about 10 business days) / TNT (about 5 business days) / DHL ( about 3-5 business days) / UPS ( about 3 business days ) Available in Rush Order which will cost you extra USD 50
Time schedule
All dresses are made in our factory according to the size from buyer and usually take about 7~15 days for making 3~6 business days for shipping.
Custom Size & Color
It is important to provide the correct size to fit yourself, you may leave the message of the size/color you needed as well as with your requirements when checkout.
Dress could be made with different colors, you can select the color you like from the color chart. We will confirm the Size/Color/Styles/Any requirements with you via email before Making.
How to submit custom size & color?
If you can't get the correct size from the standard size chart, please contact our live chat to submit your detailed size measurement after checkout.
Color Aberration
Please take note that colors may vary slightly from the pictures due to the nature of printing and other media used to show items.
Custom Order
Custom order is welcomed. Simply provide the picture or style of the dresses that you are favorite, we will then respond you with the cost required.
Return & Exchange
All the orders are processed according to order confirmation we got from cutomers, we are trying our best to satisfy all customers. And all ordered placed on our website should obey follwing policies under any condtion.
Return
- We only can accept return for sake of obviours quality problem which exclude size and color problem. - Your requests must be received within 24hours after receiving your order by email to get permisson for return or exchange, otherwise we will not accept.
- Color Aberration is existed due to the color effect by different PC monitor and weather conditon. This problem can not be treated as quality problem under any condition.
- For customer made size dresses, we can not offer any return, please find a professional tailor to measure you and keep fit. But we can revise it for you if you can pay for shipping back fee.
- For standard size dresses, if there are any size problems, please take some photograhps on the merchandise by laying it on the ground and place a tape ruler to measure out the problem. Customers shall submit the photographs to service@bridalweddinggowns.ca and services may have the designated personnel to take the dispute and a reply will be offered wihin 24 hours.
- We don?t take any responsibility on the delay of your confirmation email received by us. Usually we will send you order confirmatioin email after getting your full payment to re-confirm all your order details to avoid any mistakes, if your order can not be confirmed within 5 business days after payment date, we will make your order without any return and exchange according to confirmation email we sent before.
- We can not offer refund for sake of late remittance for your order. If you decide to order, please choose correct payment method according to your event date.
- We make dresses strictly according to confirmation email you confirmed, the style, fabrics are the same as website stated, all requests for returns such as not like the picture I ordered, dissatisfy about the quality and not the fabric I like etc, are not accepted.
- We do not accept the request for the return of your received product in the event of product did not meet your requirement on the hange of style from the original product desigh. Any changed items from original desigh can not be returned and exchanged under any circumstances.
- All returned items must be in original package and condition, any smokes, dirty and so on are unacceptable, we shall not offer refund. And you also need to pay 30% order total amount for restock fee( for example, if you order item value is USD 150, the restock fee is USD 105), shipping cost you paid before can not be refunded.
- We can not accept any return and exchange for sake of express company?s responsibilities such as late delivery，packng damaged, wrinkle dress and so on. Please check package before signing to protect your own rights. - Wrong shipping information ( receiver?s full name, address with post code and contact phone number) will occur wrong shipping or delay shipping or destory package, we can not accept return and exchange for wrong shipping information we get from customers.
Exchange:
-Please conact our services within 24 hours after receiving your itmes to get a permition code if you want to exchange.
- Goods need to ship back item to the designated returning address on customers behalf after getting permition code, we will check the defects and revise for you. Re-ship to your address cost will also be charged by customers.
- Please use Post Office to ship back items to us, if use TNT or DHL or UPS, China customs will ask for taxes, and sorry we do not take any responsibility for taxes.
Please choose your size
Standard size (in centimeter)
US size no 2 4 6 8 10 12 14 16 18 20 22 24 26 28
EUR size no 32 34 36 38 40 42 44 46 48 50 52 54 56 58
Bust 84 86 89 91 94 98 102 105 109 114 119 124 132 142
Waist 66 69 71 74 76 80 84 88 91 96 102 107 114 124
Hip 91 94 97 99 102 105 109 113 117 122 127 132 140 150
Shoulder to floor 150 150 151 152 152 153 154 154 155 156 156 156 156 156
Standard size (in inches)
US size no 2 4 6 8 10 12 14 16 18 20 22 24 26 28
EUR size no 32 34 36 38 40 42 44 46 48 50 52 54 56 58
Bust 33 34 35 36 37 39 40 42 43 45 47 49 52 56
Waist 26 27 28 29 30 32 33 35 36 38 40 42 45 49
Hip 36 37 38 39 40 42 43 45 46 48 50 52 55 59
Shoulder to floor 59 59 60 60 60 60 61 61 61 61 62 62 62 62
Please choose your favorite color from the palette
Notice:
Since computer screens have chromatic aberration, especially between CRT screen and LCD screen, we can not guarantee the color of the dress you get will be 100% similar as the color chart. And also different fabrics will show different color degree on the same color. So we can not accept any returned dress for sake of color. Please kindly understand us.
How to Measure
A.Bust:Measure Around The Fullest Part Of Your Bust.
B.Waist:Measure Around The Smallest Part Of Your Waistline.
C.Hips:Measure Around The Widest Part Of Your Hips.
D.Length: Measure From Top Of The Shoulder Through The Nipple To Floor,Including The Height Of Wedding Shoes.
E.Under Bust:Measure Around Under Your Bust.
F.Nipple To Nipple: The Measurement Between Your Two Nipples.
G.Shoulder To NiPPLE:Measure From Top Of The Shoulder To Nipple.
H.Shoulder TO Waist:Measure From Top Of The Shoulder Through The Nipple TO Waist.
I.Shoulder To Hips:Measure From Top Of The Shoulder Through The Nipple TO Hips.
J.Shoulder To Shoulder:Measure Your Shoulder Width From The Back.
k.Neck:Measure Around The Fullest Part Of Your Neck.
L.Biceps:Measure Around The Widest Part Of Your Arm.
Please Measure With Bra and Underwear On.
Remember To Keep The Measuring Tape Comfortably Loose.
Notice:
1.Please also tell us your "Height with Shoes" on (measured from top head to your wedding shoes' heel).
2.Please remember that wear your Wedding Underwear and your Wedding Shoes.
3.Inches and Centimetersare both available for size, and please tell us if you use inches or centimeters.
4.We suggest you measure yourself by a Professional Tailor.
5.It is very normal to have 3CM measurement error between the sizes you give and the sizes you will receive on your dress. This kind of error can not be accepted for any returns and exchanges.
